Returns & Exchanges

At CRAFTSMAN, we stand by the quality of our home goods and offer a 30-day return policy for items in their original, unused condition. If your purchase doesn't perfectly fit your home, we are here to help you find the right solution.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.

3

Pack and Ship

Securely pack the items in their original packaging and drop the parcel off at any authorized carrier location.

4

Receive Your Refund

After our workshop inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing